About Our Product
Shelf Life & Storage
Cmk Chili Oil has a shelf life of 12 months if stored in a cool, dark place away from direct sunlight. This will ensure that the flavors and quality of the oil are preserved for as long as possible.
What are the ingredients?
Soybean Oil, Red Pepper Flakes, Onion, Lemongrass, Garlic, Cayenne Pepper, Shallots, Orange Habanero Pepper, Sugar, Salt, Monosodium Glutamate.
Is it Vegan/Gluten-free/Preservatives?
- CMK Chili Oil is 100% vegan, gluten-free, and made without any preservatives.
Where to Buy
Where can I buy CMK Chili Oil?
-You can find our CMK Jar at "VN Pho & Deli," or conveniently purchase one from our online store.
Store List
VN Pho & Deli, Houston’s Meat & Produce, Produce Place, Bare Bones Butcher, International Market, The BE Hive Deli & Market
Shipping, Returns & Refund
What happens after my order is placed?
Orders are dispatched every Tuesday and Thursday. As soon as we receive your order, we begin the fulfillment process immediately. You will receive an initial email confirming receipt of your order and outlining the next steps.
Once your order is on its way, you will receive a second email with tracking details, so you can monitor its progress in real-time.
Returns & Refund
Returns:
Our policy lasts 7 days from the date you receive your order. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. The tamper resistant seal must not be void and must also be in the original packaging. Please reach out to us via email at Cmk.Chili@gmail.com, include your order contact details along with your order number for reference.
Refunds:
If you change your mind: - Before dispatch: We will issue a full refund. - After dispatch: We will issue a full refund once the item is returned. CMK is not responsible for any delivery fees incurred due to a change of heart. - After receiving it but still unopened: Please contact us within 3 days to arrange for the return. We will issue a full refund minus fees (delivery, return, and platform charges). - On free delivery orders, the above conditions remain. You are responsible for the fees.
Refunds can only be processed once the goods are returned and received. We reserve the right to cancel the refund if the goods are returned damaged or if the tamper-resistant seal is void.
Damaged Goods:
If your product arrives damaged, please reply to your order confirmation email with pictures of the damaged goods, including the damaged box and shipping label showing the tracking number. We will replace the damaged item(s) free of charge.
Refund Processing:
Once your return is received and inspected, we will send you an email to notify you that we have received and approved your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
General
Contact
If you have questions about our product or want to incorporate CMK Chilli Oil at your store or restaurant, please send us at Cmk.Chili@Gmail.com
Terms of Service
SECTION 1 - OVERVIEW
This website is operated by CMK Chili Oil. Throughout the site, "we", "us", and "our" refer to CMK Chili Oil. By visiting our site and purchasing from us, you agree to our terms, conditions, policies, and notices.
SECTION 2 - ACCEPTANCE OF TERMS
By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree, you may not use the website or services. Continued use after changes are posted constitutes acceptance of those changes.
SECTION 3 - STORE TERMS
By agreeing, you confirm you are of legal age in your jurisdiction or have consent from a legal guardian. You must not use our products for illegal purposes or violate any laws. Breaching any terms results in immediate termination of services.
SECTION 4 - GENERAL CONDITIONS
We may refuse service to anyone at any time. Your content may be transferred unencrypted. You agree not to reproduce, duplicate, or exploit any part of the service without express permission.
SECTION 5 - ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Material is provided for general information only and should not be relied upon solely.
SECTION 6 - MODIFICATIONS
We may modify or discontinue the service without notice. Prices are subject to change.
SECTION 7 - PRODUCTS OR SERVICES
Some products or services may be exclusively online with limited quantities, subject to our Return Policy. We reserve the right to limit sales and quantities. We do not guarantee the accuracy of product colors displayed on your monitor.
SECTION 8 - BILLING AND ACCOUNT INFORMATION
We may refuse or limit orders at our discretion. You agree to provide accurate account information and promptly update it. **SECTION 9 - OPTIONAL TOOLS** We may provide access to third-party tools "as is" without warranties. Use of these tools is at your own risk.
SECTION 10 - THIRD-PARTY LINKS
We are not responsible for third-party content or websites. Review third-party policies before engaging in transactions.
SECTION 11 - USER COMMENTS
We may use any comments you submit without restriction. You are responsible for comments you post and their accuracy.
SECTION 12 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 13 - ERRORS AND INACCURACIES
We reserve the right to correct errors and update information at any time without prior notice.
SECTION 14 - PROHIBITED USES
You may not use the site for unlawful purposes or violate any laws. We reserve the right to terminate your use for prohibited activities.
SECTION 15 - WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free service. Use of the service is at your sole risk. We are not liable for any damages arising from the use of the service.
SECTION 16 - INDEMNIFICATION
You agree to indemnify CMK Chili Oil from any claims arising from your breach of these terms or violations of laws.
SECTION 17 - SEVERABILITY
If any provision is deemed unlawful, it will be enforceable to the fullest extent permitted, and the remaining provisions will remain in effect.
SECTION 18 - TERMINATION
You may terminate these terms at any time by notifying us. We may also terminate the agreement if you fail to comply with the terms.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and us, superseding any prior agreements.
SECTION 20 - GOVERNING LAW
These terms are governed by the laws of the United States.
SECTION 21 - CHANGES TO TERMS
We may update these terms at any time. It is your responsibility to check for changes. Continued use after changes constitutes acceptance.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to cmk.chili@gmail.com. CMK Chili Oil cmk.chili@gmail.com 5906 Charlotte Pike, Ste C, Nashville, TN 37209 615-423-2497
Privacy Policy
CMK Chili Oil Privacy Policy
Last updated: 05/18/24
This Privacy Policy explains how CMK Chili Oil ("we", "us", "our") collects, uses, and discloses your personal information when you use our services or make a purchase from our site (the "Site"). By using our services, you agree to this policy. If you disagree, please do not use our services.
Updates
We may update this policy. Changes will be posted on our Site with a new "Last updated" date.
Information Collection
We collect personal information directly from you, through cookies, and from third parties:
- **Directly from you**: Contact details (name, address, phone, email), order information, account details, and customer support communications.
- **Through Cookies**: Usage Data (device info, browser type, IP address, interactions with our Site). - **From Third Parties**: Information from service providers (e.g., Shopify, payment processors).
Use of Information
We use your information to:
- - Provide and improve our services
- - Process payments and orders
- - Communicate with you
- - Market our products
- - Enhance security and prevent fraud
Disclosure of Information
We may share your information with:
- - Service providers (e.g., IT, payment processing, shipping)
- - Business partners (e.g., Shopify)
- - Affiliates within our corporate group
- - Legal entities if required
Cookies
We use cookies to enhance your experience. You can manage cookie preferences through your browser settings, but this may affect site functionality. For details, visit [Shopify's cookie policy](https://www.shopify.com/legal/cookies).
Your Rights
Depending on your location, you may have the right to:
- - Access, correct, or delete your personal information
- - Opt-out of sale or sharing of your information
- - Restrict or object to our use of your information
- - Withdraw consent where applicable
To exercise these rights, contact us at Cmk.chili@gmail.com or 615-423-2497. We will verify your identity before processing your request.
Children's Data
Our services are not for children. We do not knowingly collect information from children. Parents can contact us to delete their child's information.
Security and Retention
We take measures to protect your data but cannot guarantee absolute security. We retain your information as long as necessary to provide services and comply with legal obligations.
International Users
We may transfer your information internationally. If transferring out of Europe, we use recognized transfer mechanisms.
Contact Us
For questions or to exercise your rights, contact us at 615-423-2497 or Cmk.chili@gmail.com.
If unsatisfied, you can lodge a complaint with your local data protection authority.
